Frequently Asked Questions
How long does it take for an order to get processed?
- Your orders are queued for assembly starting the next business day
- We handmake our products so we ask to give us a processing time between 2 to 5 days depending on your order volume. You will be notified once your order is shipped
- We're making sure we put extra care in crafting your products!
- For more details on shipping check out our Shipping page
Can I include a note on my order?
- Of course! On the note box in your shopping cart leave a message before going to checkout
- We will make sure to look over the note and get back to you if we have any questions
- If you forget to include a note, no worries! Just reach out to us on our Contact form within 24 hours after placing your order to ensure its received before any shipping
Do you ship internationally?
- Unfortunately, we do not ship internationally at this time
- However, subscribe to our emailing list for updates
Why buy from Lily's Crafty Hands?
- We handmake each of our products, making sure you get a unique, and high quality product.
- We've dedicated ourselves to mastering the art of crocheting, and make sure we only give out our very best work
- Your purchases help a small family owned business that values honesty, transparency, accessibility, and inclusivity
How can I talk to a representative?
There are multiple ways to contact us:
- We have a chat box available through the icon on the bottom right of the screen
- We have a Contact form you can leave a message on
- You can directly email us at lilyscraftyhands@gmail.com
- You can text us or give us a call at 484-663-5614
- You can leave a voicemail if we aren't able to pick up your call and we'll get back to you as soon as we can